Utilize este identificador para referenciar este registo: http://hdl.handle.net/10071/15414
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dc.contributor.authorLebres, I.-
dc.contributor.authorRita, P.-
dc.contributor.authorMoro, S.-
dc.contributor.authorRamos, P.-
dc.date.accessioned2018-03-21T16:55:27Z-
dc.date.available2018-03-21T16:55:27Z-
dc.date.issued2018-
dc.identifier.issn1875-9521-
dc.identifier.urihttp://hdl.handle.net/10071/15414-
dc.description.abstractA large number of people worldwide play free-to-play Massive Multiplayer Online Games (MMOGs) on a regular basis. Considering the significant amount of investment required in the early phases of game development, product managers aiming to quickly attract players deploy several in-game premium features which can be purchased by players willing to leverage their gaming experience. When the gap of advantage between premium and non-premium players is quite noticeable, it may lead to the lack of game fairness, resulting in players dropping out. This study aims at understanding the relevance of the drop-out factors that can be controlled by product managers, with an emphasis on game fairness when compared to other factors. A survey was sent to English-speaking communities of a MMOG. Results show that 53.9% of the variation in dropping-out is explained by the significant predictors analyzed: latency/performance issues, in-game features, community, service/support team and game fairness. Latency/performance issues and game fairness are the most relevant drop-out factors. By focusing on drop-out factors that can be controlled by product managers, this research contributes for decision making in the development of free-to-play MMOGs.eng
dc.language.isoeng-
dc.publisherElsevier-
dc.relationinfo:eu-repo/grantAgreement/FCT/5876/147442/PT-
dc.relationUID/MULTI/0446/2013-
dc.relationinfo:eu-repo/grantAgreement/FCT/5876/147328/PT-
dc.relationinfo:eu-repo/grantAgreement/FCT/5876/147229/PT-
dc.rightsopenAccess-
dc.subjectMassive Multiplayer Online Games (MMOGs)eng
dc.subjectDrop-out factorseng
dc.subjectGame fairnesseng
dc.titleFactors determining player drop-out in Massive Multiplayer Online Gameseng
dc.typearticle-
dc.pagination153 - 162-
dc.publicationstatusPublicadopor
dc.peerreviewedyes-
dc.journalEntertainment Computing-
dc.distributionInternacionalpor
dc.volume26-
degois.publication.firstPage153-
degois.publication.lastPage162-
degois.publication.titleFactors determining player drop-out in Massive Multiplayer Online Gameseng
dc.date.updated2019-03-20T11:36:46Z-
dc.description.versioninfo:eu-repo/semantics/acceptedVersion-
dc.identifier.doi10.1016/j.entcom.2018.02.010-
dc.subject.fosDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informaçãopor
iscte.identifier.cienciahttps://ciencia.iscte-iul.pt/id/ci-pub-46552-
iscte.alternateIdentifiers.wosWOS:000432800100012-
iscte.alternateIdentifiers.scopus2-s2.0-85043233849-
Aparece nas coleções:BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica
CIS-RI - Artigos em revistas científicas internacionais com arbitragem científica
ISTAR-RI - Artigos em revistas científicas internacionais com arbitragem científica
IT-RI - Artigos em revistas científicas internacionais com arbitragem científica

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