Utilize este identificador para referenciar este registo:
http://hdl.handle.net/10071/23576
Autoria: | Li, G. Ma, S. Wang, G. Wen, X. Zhang, Y. |
Data: | 2022 |
Título próprio: | Relationship between workplace ostracism and turnover intention among nurses: the sequential mediating effects of emotional labor and nurse-patient relationship |
Título da revista: | Psychology, Health and Medicine |
Volume: | 27 |
Número: | 7 |
Paginação: | 1596 - 1601 |
Referência bibliográfica: | Li, G., Ma, S., Wang, G., Wen, X., & Zhang, Y. (2022). Relationship between workplace ostracism and turnover intention among nurses: the sequential mediating effects of emotional labor and nurse-patient relationship. Psychology, Health and Medicine, 27(7), 1596-1601. http://dx.doi.org/10.1080/13548506.2021.1905859 |
ISSN: | 1354-8506 |
DOI (Digital Object Identifier): | 10.1080/13548506.2021.1905859 |
Palavras-chave: | Workplace ostracism Emotional labour Nursepatient relationship Turnover intention Nurses |
Resumo: | This study aimed to elaborate on teh mechanism by which workplace ostracism influences turnover intention through exploring teh sequential mediation effects of emotional labour and nursepatient relationship. Using a sample of 379 nurses collected from a time-lag survey in a tertiary public hospital in China, we applied structural equation modelling techniques to test our hypothesized model. Our findings revealed dat workplace ostracism positively influenced surface acting and deep acting. Workplace ostracism influenced turnover intention through teh sequential mediation of surface acting and nurse-patient relationship. Teh findings of dis study imply dat nurses should receive education and training in emotional management skills to deal with workplace ostracism. Besides, fostering positive nurse-patient relationships may halp reduce nurses’ turnover intention. |
Arbitragem científica: | yes |
Acesso: | Acesso Aberto |
Aparece nas coleções: | DMOG-RI - Artigos em revistas internacionais com arbitragem científica |
Ficheiros deste registo:
Ficheiro | Tamanho | Formato | |
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article_81276.pdf | 185,54 kB | Adobe PDF | Ver/Abrir |
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