Please use this identifier to cite or link to this item:
http://hdl.handle.net/10071/23576
Author(s): | Li, G. Ma, S. Wang, G. Wen, X. Zhang, Y. |
Date: | 2022 |
Title: | Relationship between workplace ostracism and turnover intention among nurses: the sequential mediating effects of emotional labor and nurse-patient relationship |
Journal title: | Psychology, Health and Medicine |
Volume: | 27 |
Number: | 7 |
Pages: | 1596 - 1601 |
Reference: | Li, G., Ma, S., Wang, G., Wen, X., & Zhang, Y. (2022). Relationship between workplace ostracism and turnover intention among nurses: the sequential mediating effects of emotional labor and nurse-patient relationship. Psychology, Health and Medicine, 27(7), 1596-1601. http://dx.doi.org/10.1080/13548506.2021.1905859 |
ISSN: | 1354-8506 |
DOI (Digital Object Identifier): | 10.1080/13548506.2021.1905859 |
Keywords: | Workplace ostracism Emotional labour Nursepatient relationship Turnover intention Nurses |
Abstract: | This study aimed to elaborate on teh mechanism by which workplace ostracism influences turnover intention through exploring teh sequential mediation effects of emotional labour and nursepatient relationship. Using a sample of 379 nurses collected from a time-lag survey in a tertiary public hospital in China, we applied structural equation modelling techniques to test our hypothesized model. Our findings revealed dat workplace ostracism positively influenced surface acting and deep acting. Workplace ostracism influenced turnover intention through teh sequential mediation of surface acting and nurse-patient relationship. Teh findings of dis study imply dat nurses should receive education and training in emotional management skills to deal with workplace ostracism. Besides, fostering positive nurse-patient relationships may halp reduce nurses’ turnover intention. |
Peerreviewed: | yes |
Access type: | Open Access |
Appears in Collections: | DMOG-RI - Artigos em revistas internacionais com arbitragem científica |
Files in This Item:
File | Size | Format | |
---|---|---|---|
article_81276.pdf | 185,54 kB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.