Please use this identifier to cite or link to this item: http://hdl.handle.net/10071/21695
Author(s): Silva, J. L.
Rodrigues, P.
Date: 2021
Title: Help through demonstration and automation for interactive computing systems: a survey of recent works
Volume: 11
Number: 2
Pages: 1549 - 1560
ISSN: 2088-8708
DOI (Digital Object Identifier): 10.11591/ijece.v11i2.pp%25p
Keywords: Automation
Demonstration-based help
Help systems
Learning
Picture-driven computing
Abstract: Usability is very important however, it is still difficult to develop interactive computing systems that meet all user’s specificities. Help systems should be a way of bridging this gap. This paper presents a general survey on recent works (building upon previous surveys) related to improving applications’ help through demonstration and automation and, identifies which technologies are acting as enablers. The main contributions are, identifying (i) which are the recent existing solutions; (ii) which aspects must be investigated further; and (iii) which are the main difficulties that are preventing a faster progress.
Peerreviewed: yes
Access type: Open Access
Appears in Collections:ISTAR-RI - Artigos em revistas científicas internacionais com arbitragem científica

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