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http://hdl.handle.net/10071/20402
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Campo DC | Valor | Idioma |
---|---|---|
dc.contributor.author | Pestana, M. | - |
dc.contributor.author | Pereira, R. | - |
dc.contributor.author | Moro, S. | - |
dc.date.accessioned | 2020-04-22T11:08:36Z | - |
dc.date.issued | 2020-03-12 | - |
dc.identifier.issn | 0148-5598 | - |
dc.identifier.uri | http://hdl.handle.net/10071/20402 | - |
dc.description.abstract | Health information systems have been developed to help hospital managers steer daily operations, including key performance indicators (KPIs) for monitoring on a time-aggregated basis. Yet, current literature lacks in proposals of productivity dashboards to assist hospitals stakeholders. This research focuses on two related problems: (1) hospital organizations need access to productivity information to improve access to services; and (2) managers need productivity information to optimize resource allocation. This research consists in the development of dashboards to monitor information obtained from a hospital organization to support decision makers. To develop and evaluate the productivity dashboard, the Design Science Research (DSR) methodology was adopted. The dashboard was evaluated by stakeholders of a large Portuguese hospital who contributed to iteratively improving its design toward a useful decision support tool. Additionally, it was ascertained that monitoring productivity needs more study and that the dashboards on these themes are valuable assets at a monitoring level and subsequent decision-making process. | eng |
dc.language.iso | eng | - |
dc.publisher | Springer Science and Business Media LLC | - |
dc.rights | openAccess | - |
dc.subject | Health information systems | eng |
dc.subject | Business intelligence | eng |
dc.subject | Dashboard | eng |
dc.subject | Hospital management | eng |
dc.subject | KPI | eng |
dc.title | Improving health care management in hospitals through a productivity dashboard | eng |
dc.type | article | - |
dc.peerreviewed | yes | - |
dc.journal | Journal of Medical Systems | - |
dc.volume | 44 | - |
dc.number | 4 | - |
degois.publication.issue | 4 | - |
degois.publication.title | Improving health care management in hospitals through a productivity dashboard | eng |
dc.date.updated | 2020-04-22T12:07:53Z | - |
dc.identifier.doi | 10.1007/s10916-020-01546-1 | - |
dc.subject.fos | Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação | por |
dc.subject.fos | Domínio/Área Científica::Ciências Médicas::Medicina Clínica | por |
dc.subject.fos | Domínio/Área Científica::Ciências Médicas::Ciências da Saúde | por |
dc.subject.fos | Domínio/Área Científica::Ciências Médicas::Outras Ciências Médicas | por |
dc.date.embargo | 2021-03-12 | - |
iscte.identifier.ciencia | https://ciencia.iscte-iul.pt/id/ci-pub-70527 | - |
iscte.alternateIdentifiers.wos | WOS:000519907600004 | - |
iscte.alternateIdentifiers.scopus | 2-s2.0-85081719165 | - |
Aparece nas coleções: | ISTAR-RI - Artigos em revistas científicas internacionais com arbitragem científica |
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