Showing results 14 to 33 of 48
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| Issue Date | Title | Author(s) | Type | Access Type |
| 12-Dec-2023 | Digital transformation for improving customer experience: A bibliometric review analysis | Marques, Joana Rocha | Master Thesis | Restricted Access |
| 18-Nov-2020 | Engaging with customer experience while visiting a shopping centre | Pinto, Rita Maria Lopes | Master Thesis | Open Access |
| 27-Nov-2020 | Evaluating quality of experience in food grocery retail and its impact on satisfaction, loyalty and repurchase intention | Sá, Margarida Neto e | Master Thesis | Open Access |
| 7-Dec-2022 | Evaluating the customer experience in Worten Resolve’s after sales repair service and its impact on satisfaction and word-of-mouth | Acabado, Ana Rita Sanchez Gonzalez | Master Thesis | Open Access |
| 2012 | A experiência do consumidor com a marca: o contributo do Facebook em Portugal | António, Ana Isabel Henriques | Master Thesis | Restricted Access |
| 30-Nov-2017 | Food marketing guerrilla version: pratical case: Tritico, an Italian bakery | Cavalli, Federico | Master Thesis | Open Access |
| 2023 | How artificial intelligence tools influence customer experience and avoidance of similarity | Loureiro, S. M. C.; Ferreira, M. M.; Bilro, R. G.; Marques, L. | Conference Object | Open Access |
| 2017 | How customer experience attributes influence customer satisfaction and online bank credibility | Loureiro, S. M. C.; Ferreira, E. S. | Conference Object | Open Access |
| 28-Sep-2021 | How to improve the customer experience when buying cosmetics online? | Madeline, Charlotte Marie Françoise | Master Thesis | Open Access |
| 2021 | The impact of new technologies on the cruise travelers experience: A literature review | Gonzales, M.; Loureiro, S. M. C.; Langaro, D. | Conference Object | Open Access |
| 2021 | The impact of new technologies on the cruise travelers experience: A literature review | Gonzáles-Santiago, M.; Loureiro, S. M. C.; Langaro, D. | Conference Object | Open Access |
| 21-Jan-2021 | Impact of the virtual assistant's interactive dimensions in the Portuguese young adults' customer experience expectations and patronage intentions, in the retail context | Santos, Catarina Betencourt da Costa Rodrigues dos | Master Thesis | Open Access |
| 3-Nov-2022 | O impacto da inteligência artificial no domínio da gestão da qualidade no setor do retalho in store: Comércio de produtos óticos | Canto, Miguel Trancoso do | Master Thesis | Open Access |
| 20-Dec-2022 | Measuring customer experience based on ecommerce reviews: The pedagogical case study of LOOKFANTASTIC® | Yanhang Qiu | Master Thesis | Restricted Access |
| 2011 | O mercado dos hostels: análise e estratégia de expansão de um caso de sucesso | Coelho, Ivan Miguel Pinheiro Pacheco | Master Thesis | Restricted Access |
| 14-Dec-2022 | Michelin starred restaurants as drivers of gastronomic tourism and the main experience dimensions: The Portuguese case | Martins, Hugo José Loureiro | Master Thesis | Open Access |
| 12-Dec-2018 | New trends in convenience stores | Costa, André Pinto da | Master Thesis | Open Access |
| 24-Nov-2017 | New trends in store atmosphere: an application to the banking sector | Simões, Mafalda dos Santos | Master Thesis | Open Access |
| 27-Nov-2019 | O papel do mobile no customer journey do serviço de MFR / Fisioterapia da Cintramédica | Marques, Ricardo Crespo Silva | Master Thesis | Open Access |
| 2-Nov-2023 | Portuguese fado houses: the role of customer experience, service quality and behavioral intentions, from the industry professionals' point of view | Carvalho, Amadeu José Vasconcelos Rodrigues | Master Thesis | Restricted Access |
