Mostrar resultados 3-19 de 19.
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Data | Título | Autor(es) | Tipo | Acesso |
16-Jun-2023 | “O Baeta”: A new customer experience regarding edible magic | Costa, Joana Isabel | Dissertação de Mestrado | Acesso Aberto |
25-Out-2024 | Beyond Michelin Stars: Service quality in Portuguese fine dining through online reviews | Vozone, Diana Maria de Deus | Dissertação de Mestrado | Acesso Restrito |
27-Fev-2023 | Como melhorar a experiência do consumidor em loja no setor retalhista | Varanda, Diogo Martins | Dissertação de Mestrado | Acesso Aberto |
12-Dez-2023 | Digital transformation for improving customer experience: A bibliometric review analysis | Marques, Joana Rocha | Dissertação de Mestrado | Acesso Aberto |
7-Dez-2022 | Evaluating the customer experience in Worten Resolve’s after sales repair service and its impact on satisfaction and word-of-mouth | Acabado, Ana Rita Sanchez Gonzalez | Dissertação de Mestrado | Acesso Aberto |
28-Set-2021 | How to improve the customer experience when buying cosmetics online? | Madeline, Charlotte Marie Françoise | Dissertação de Mestrado | Acesso Aberto |
21-Dez-2022 | Implement an in-store technology at the Dolce Vita pharmacy of grupo Reis Barata | Pita, Adriana Filipa Tavares | Dissertação de Mestrado | Acesso Aberto |
28-Set-2023 | Investigating the effects of mythological motifs used by brands on key consumer-based brand constructs | Schütz, Louis | Dissertação de Mestrado | Acesso Aberto |
30-Out-2024 | Metaverse integration in the fashion industry | Fernandes, Ricardo Nuno Cavaleiro | Dissertação de Mestrado | Acesso Aberto |
14-Dez-2022 | Michelin starred restaurants as drivers of gastronomic tourism and the main experience dimensions: The Portuguese case | Martins, Hugo José Loureiro | Dissertação de Mestrado | Acesso Aberto |
2-Nov-2023 | Portuguese fado houses: the role of customer experience, service quality and behavioral intentions, from the industry professionals' point of view | Carvalho, Amadeu José Vasconcelos Rodrigues | Dissertação de Mestrado | Acesso Restrito |
9-Dez-2024 | Smart mirror technology and its impact in luxury fashion retail and customer’s purchase decision: A TAM approach | Meireles, Pedro Moreira | Dissertação de Mestrado | Acesso Restrito |
20-Set-2024 | The customer experience of a Hostel in Lisbon: A Booking.com category analysis | Matos, Joana Mirante | Dissertação de Mestrado | Acesso Restrito |
26-Jul-2024 | The impact of customer experience on Word-Of-Mouth in aesthetic clinics' services | Tavares, Júlia Dorneles Ecke | Dissertação de Mestrado | Acesso Aberto |
9-Dez-2024 | Tourism marketing in the digital age: AI service robots impact on touristic experiences | Maeiro, José Paulo Jorge | Dissertação de Mestrado | Acesso Aberto |
28-Nov-2022 | Understanding the millennials’ customer experience in hospitality throughout the customer journey | Neves, Mafalda de Andrade Segurão Cardoso | Dissertação de Mestrado | Acesso Aberto |
24-Jul-2023 | What are the main dimensions of the visitor grand prix experience, based on the narratives shared online | Tok, Tuba | Dissertação de Mestrado | Acesso Aberto |