Please use this identifier to cite or link to this item:
http://hdl.handle.net/10071/26928
Author(s): | De Clercq, D. Pereira, R. |
Date: | 2023 |
Title: | Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings |
Journal title: | Canadian Journal of Administrative Sciences |
Volume: | 40 |
Number: | 4 |
Pages: | 425 - 440 |
Reference: | De Clercq, D., & Pereira, R. (2023). Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings. Canadian Journal of Administrative Sciences, 40(4), 425-440. http://doi.org/10.1002/cjas.1705 |
ISSN: | 0825-0383 |
DOI (Digital Object Identifier): | 10.1002/cjas.1705 |
Keywords: | Conservation of resources theory Goodwill trust Helping behaviour Innovation propensity Relationship conflict |
Abstract: | To unpack the link between employees' relationship conflict and helping behaviours, this study postulates a mediating role of the extent to which employees exhibit low goodwill trust in co-workers and a moderating role of their innovation propensity. As the findings confirm, emotion-laden conflict compromises employees' propensities to assist co-workers because they believe that they cannot count on co-workers’ goodwill, which, as we theorize, is informed by their desire to protect their self-esteem. The extent to which employees derive joy from generating novel ideas subdues this process. This study points to a notable mechanism (low goodwill trust) by which emotion-based tensions translate into low voluntarism and how this process is disrupted by an intrinsic motivation for innovation. |
Peerreviewed: | yes |
Access type: | Embargoed Access |
Appears in Collections: | BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica |
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