Mostrar resultados 34-48 de 48.
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Data | Título | Autor(es) | Tipo | Acesso |
2020 | The role of virtual reality and artificial intelligence in marketing relationship communications | Ferreira, M. M.; Loureiro, S. M. C.; Pereira, H. | Objecto de Conferência | Acesso Aberto |
2023 | Smart speakers and customer experience in service contexts | Ruiz‐Equihua, D.; Romero, J.; Casaló, L. V.; Loureiro, S. M. C. | Artigo | Acesso Aberto |
2013 | Study on how to increase the commercial offers in airports while improving customer experience: Lisbon case | Serraninho, Inês Alves | Dissertação de Mestrado | Acesso Aberto |
2017 | The impact of brand portfolio management on the identification process of sport consumers | Hallouin, Manon Marie Margaux | Dissertação de Mestrado | Acesso Aberto |
2016 | The impact of generation Y's customer experience on banking sector | Alsalem, Diab Ramthan | Dissertação de Mestrado | Acesso Aberto |
2017 | The impact of generation Y’s customer experience on emotions: online banking sector | Loureiro, S. M. C.; Ferreira, E. M. | Objecto de Conferência | Acesso Aberto |
19-Jan-2021 | The impact of interactive screens on store atmosphere: A case study of Leroy Merlin | Santos, Joana Rita Branco | Dissertação de Mestrado | Acesso Aberto |
8-Fev-2022 | The impact of mobile devices on the in store shopping experience | Cavalinhos, Sílvia Rodrigues | Tese de Doutoramento | Acesso Aberto |
2015 | The impact of technological amenities on customer experience in upscale hotels | Margarido, Ana Carina Freire | Dissertação de Mestrado | Acesso Aberto |
2017 | The influence of new trends in store atmospherics on customer experience in a convenience store environment in Portugal | Narendra, Dharmite Tushar | Dissertação de Mestrado | Acesso Aberto |
2020 | Tourist-hotel relationship: the role of customer experience and brand authenticity | Rosado-Pinto, F.; Loureiro, S. M. C.; Bilro, R.G. | Objecto de Conferência | Acesso Aberto |
28-Nov-2022 | Understanding the millennials’ customer experience in hospitality throughout the customer journey | Neves, Mafalda de Andrade Segurão Cardoso | Dissertação de Mestrado | Acesso Aberto |
2021 | The use of mobile devices in‐store and the effect on shopping experience: A systematic literature review and research agenda | Cavalinhos, S.; Marques, S.; Salgueiro, M.F. | Artigo | Acesso Aberto |
12-Dez-2018 | Virtual reality and artificial intelligence applied to consumer experience: a scenario-based approach | Fino, Fábia Patrícia Fidalgo | Dissertação de Mestrado | Acesso Aberto |
2021 | Virtual reality and artificial intelligence: Co-creation process between consumers and firms in an area of smart cities | Ferreira, M. M.; Loureiro, S. M. C.; Pereira, H. | Objecto de Conferência | Acesso Aberto |