Please use this identifier to cite or link to this item:
http://hdl.handle.net/10071/7945| Author(s): | Nunes, C. Machado, M. |
| Date: | 2014 |
| Title: | Performance evaluation methods in the hotel industry |
| Volume: | 10 |
| Number: | 1 |
| Pages: | 24-30 |
| ISSN: | 2182-8458 |
| Keywords: | Performance evaluation Hotel industry Management accounting Tableau de Bord Balanced Scorecard |
| Abstract: | This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used. |
| Peerreviewed: | Sim |
| Access type: | Open Access |
| Appears in Collections: | BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| publisher_version_643-2494-1-PB.pdf | 896,36 kB | Adobe PDF | View/Open |
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