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Title: Clarifying the importance of trust in organizations as a component of effective work relationships
Authors: Sousa-Lima, M.
Michel, J. W.
Caetano, A.
Issue Date: 2013
Publisher: Wiley-Blackwell
Abstract: Organizational trust is an important element of an organization's long-term success, as it is a central component of effective work relationships. This study examines the extent to which one's trust in the organization mediates the relationship between three drivers of social exchange relationships and three attitudinal outcomes. The results from a sample of 1,300 manufacturing employees revealed that trust in the organization partially mediated the relationship between perceived supervisor support and turnover intentions, affective organizational commitment and job satisfaction, and fully mediated the relationship between distributive justice and information receiving and these outcomes. This paper extends the empirical literature about the antecedents and consequences of trust in organization, giving special attention to the mediating role of trust in organizations.
Description: WOS:000315028100016 (Nº de Acesso Web of Science)
Peer reviewed: Sim
DOI: 10.1111/j.1559-1816.2013.01012.x
ISSN: 1559-1816
Publisher version: This is the peer reviewed version of the following article: Sousa-Lima, M., Michel, J. W. & Caetano, A. (2013). Clarifying the Importance of Trust in Organizations as a Component of Effective Work Relationships. Journal of Applied Social Psychology. 43 (2), 418-427, which has been published in final form at This article may be used for non-commercial purposes in accordance With Wiley Terms and Conditions for self-archiving
Appears in Collections:CIS-RI - Artigos em revistas científicas internacionais com arbitragem científica

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