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acessibilidade

http://hdl.handle.net/10071/7249
acessibilidade
Title: Team mental models, relationship conflict and effectiveness over time
Authors: Santos, C. M.
Passos, A. M.
Keywords: Relationship conflict
Team effectiveness
Team mental models
Teams
Time
Issue Date: 2013
Publisher: Emerald Group Publishing Ltd
Abstract: Purpose: This study aims to evaluate the extent to which similar team mental models (TMMs) at the beginning of a team’s lifecycle influence the level of relationship conflict within the team, TMM-similarity at the middle of the team lifecycle, and in turn team effectiveness. Thus far, no research has analysed the mediating role of a dysfunctional team process between TMM-similarity and effectiveness. Design/Methodology/Approach: The study was conducted in a strategy and management competition involving 414 individuals who comprised 92 teams (3-5 members). We collected data at four moments in time. The questionnaires were developed based on validated scales and adapted for the specific context. Findings: Our results provide support for the mediating role of conflict between the similarity of team-TMMs at the beginning of team lifecycle and effectiveness. Our results also provide support for the mediating role of task-TMMs in the middle of team lifecycle between task-TMMs at the beginning of team lifecycle and effectiveness. Findings suggest that teams with more similar TMMs, experience less relationship conflict which in turn improves effectiveness. Research limitations/implications: In this study TMM-accuracy was not analysed. Future research should analyse the role of TMM similarity and accuracy. Further, future research should explore the optimal level of TMM-similarity and when the similarity of TMM is disruptive to teams. Originality/Value: This paper sheds light on the role of conflict as a dysfunctional team process between TMM-similarity and effectiveness. Moreover, this paper shows that more research on TMM evolution is needed.
Peer reviewed: Sim
URI: http://www.emeraldinsight.com/journals.htm?issn=1352-7592&volume=19&issue=7&articleid=17098188&show=abstract
https://ciencia.iscte-iul.pt/public/pub/id/10093
http://hdl.handle.net/10071/7249
ISSN: 1352-7592
Publisher version: The definitive version is available at: http://dx.doi.org/10.1108/TPM-01-2013-0003
Appears in Collections:BRU-RI - Artigo em revista científica internacional com arbitragem científica



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