Please use this identifier to cite or link to this item: http://hdl.handle.net/10071/31074
Author(s): Lopes, R.
Loureiro, S. M. C.
Editor: Marc Fetscherin
Date: 2015
Title: When relationships go wrong: insights from previous studies
Book title/volume: Proceeding of the 4th International Consumer-brand relationship
Reference: Lopes, R., & Loureiro, S.M.C. (2015). When relationships go wrong: insights from previous studies. Em M. Fetscherin (Eds.) Proceeding of the 4th International Consumer-brand relationship. CBRA; Porto Business School. http://hdl.handle.net/10071/31074
ISSN: 0000-0000
Keywords: Negative relationships
Brand avoidance
Anti-consumption
Brand hate
Systematic literature review
Abstract: This research provides a first systematic literature review on negative consumerbrand relationships (NCBR) issues in order to capture the main terms and factors employed in several previous studies.
Peerreviewed: yes
Access type: Open Access
Appears in Collections:BRU-CRI - Comunicações a conferências internacionais

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