Please use this identifier to cite or link to this item: http://hdl.handle.net/10071/30716
Author(s): Ferreira, M. M.
Loureiro, S. M. C.
Pereira, H.
Editor: M. Claudia tom Dieck
Timothy H. Jung
Sandra M. C. Loureiro
Date: 2021
Title: Virtual reality and artificial intelligence: Co-creation process between consumers and firms in an area of smart cities
Book title/volume: Augmented reality and virtual reality: New trends in immersive technology, Conference Proceedings
Pages: 239 - 250
Event title: 6th International Augmented Reality and Virtual Reality Conference
Reference: Ferreira, M., Loureiro, S. M. C., & Pereira, H. (2021). Virtual reality and artificial intelligence: Co-creation process between consumers and firms in an area of smart cities. EM M. C. Dieck, T. H. Jung, & S. M. C. Loureiro (Eds.). Augmented reality and virtual reality: New trends in immersive technology, Conference Proceedings (pp. 239-250), Springer. https://doi.org/10.1007/978-3-030-68086-2_18
ISBN: 978-3-030-68085-5
DOI (Digital Object Identifier): 10.1007/978-3-030-68086-2_18
Keywords: Realidade virtual -- Virtual reality
Inteligência artificial -- Artificial intelligence
Customer experience
Co-creation
Integrated marketing communications
Abstract: The aim of this study is twofold: provide an overview of the virtual reality and artificial intelligence conceptualization and applications and propose a framework of consumer -firm experience process in the context of smart cities. The framework will give a novel perspective on the topic and provide theoretical and contributions.
Peerreviewed: yes
Access type: Open Access
Appears in Collections:BRU-CRI - Comunicações a conferências internacionais

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