Utilize este identificador para referenciar este registo:
http://hdl.handle.net/10071/29825
Autoria: | Escadas, M. Jalali, M. Farhangmehr, M. |
Data: | 2020 |
Título próprio: | What goes around comes around: The integrated role of emotions on consumer ethical decision‐making |
Título da revista: | Journal of Consumer Behaviour |
Volume: | 19 |
Número: | 5 |
Paginação: | 409 - 422 |
Referência bibliográfica: | Escadas, M., Jalali, M., & Farhangmehr, M. (2020). What goes around comes around: The integrated role of emotions on consumer ethical decision‐making. Journal of Consumer Behaviour, 19(5), 409-422. https://dx.doi.org/10.1002/cb.1847 |
ISSN: | 1472-0817 |
DOI (Digital Object Identifier): | 10.1002/cb.1847 |
Palavras-chave: | Consumer ethics Ethical decision making Positive emotions Negative emotions Happiness Future ethical behavioural intentions |
Resumo: | The current study aims to further our understanding of the integrated role of emotions on consumer decision-making involving ethical issues, by considering the influence of both positive and negative emotions on ethical decision-making process. It considers not only the emotions experienced prior to ethical decision-making (pre-decision emotions) but also those resulting from the course of action chosen (post-decision emotions). Scenarios are used, and the results of the structural modelling analyses support the proposed relationships between current emotions, consumers' ethical decision-making, post-decision emotions and future ethical behavioural intentions. The data suggest the possible existence of a “virtuous ethical cycle”, whereby positive emotions lead to more ethical consumer decisions and behaviours; and these in turn lead to more positive (post-decision) emotions, which have a positive and significant effect on future ethical behavioural intentions. In addition, happiness emerges as exerting a pivotal role in predicting consumer ethical decisions. |
Arbitragem científica: | yes |
Acesso: | Acesso Aberto |
Aparece nas coleções: | BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica |
Ficheiros deste registo:
Ficheiro | Tamanho | Formato | |
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article_73779.pdf | 808,96 kB | Adobe PDF | Ver/Abrir |
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