Utilize este identificador para referenciar este registo: http://hdl.handle.net/10071/29720
Registo completo
Campo DCValorIdioma
dc.contributor.authorPimentel, L.-
dc.contributor.authorMendes, M. R.-
dc.contributor.editorSu Mi Dahlgaard-Park-
dc.contributor.editorJens J. Dahlgaard-
dc.date.accessioned2023-11-23T09:12:52Z-
dc.date.available2023-11-23T09:12:52Z-
dc.date.issued2018-
dc.identifier.citationPimentel, L., & Mendes, M. R. (2018). A journey towards lean: The case of a small and medium-sized enterprise (SME). Em S. M. Dahlgaard-Park, & J. J. Dahlgaard (Eds.). 21st QMOD-ICQSS Conference, Proceedings. Lund University Library Press. http://hdl.handle.net/10071/29720-
dc.identifier.isbn978-91-7623-086-2-
dc.identifier.urihttp://hdl.handle.net/10071/29720-
dc.description.abstractPurpose: The purpose of this paper is to examine whether it is feasible to implement Lean in a small and medium-sized enterprise (SME), although literature mentions that it is uncommon and unlikely. Additionally, this paper explores how Lean has been progressively applied to a single SME, if there is room for improvement and how it can be accomplished. Finally, this paper seeks to understand if Lean can be a part of the management system. Methodology: This investigation covers one SME in Portugal. It operates in the cold-refrigerator industry. A qualitative methodology was used to conduct the research, supported on a case study. Data were collected from tape-recorded interviews and from written documentation provided by the company. Findings: It was found that it is possible to implement Lean in a SME, despite some difficulties. Moreover, improvements on how to implement Lean in the field site were suggested, based on literature and on innovative practices found in the organisation. Concluding, Lean proved to be crucial to successfully implement a quality management system, dully integrated into the management system. Research Implication: This paper shows that SME’s can also apply Lean processes and techniques. This conclusion is very important for academics and for practitioners, particularly in manufacturing organisations. Originality/Value: There is a gap in the literature regarding the application of Lean in SME’s. Very little research has been conducted on this subject. This paper shows that SME’s can successfully implement Lean techniques.eng
dc.language.isoeng-
dc.publisherLund University Library Press-
dc.relationinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UID%2FGES%2F00315%2F2013/PT-
dc.relation.ispartof21st QMOD-ICQSS Conference, Proceedings-
dc.rightsopenAccess-
dc.subjectLeaneng
dc.subjectQuality managementeng
dc.subjectTotal quality managementeng
dc.subjectISO 9001eng
dc.subjectERPeng
dc.titleA journey towards lean: The case of a small and medium-sized enterprise (SME)eng
dc.typeconferenceObject-
dc.event.title21st International Conference on Quality and Service Sciences-
dc.event.typeConferênciapt
dc.event.locationCardiffeng
dc.event.date2018-
dc.peerreviewedyes-
dc.date.updated2023-11-23T09:11:23Z-
dc.description.versioninfo:eu-repo/semantics/acceptedVersion-
iscte.identifier.cienciahttps://ciencia.iscte-iul.pt/id/ci-pub-81194-
Aparece nas coleções:BRU-CRI - Comunicações a conferências internacionais

Ficheiros deste registo:
Ficheiro TamanhoFormato 
conferenceObject_81194.pdf572,02 kBAdobe PDFVer/Abrir


FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpaceOrkut
Formato BibTex mendeley Endnote Logotipo do DeGóis Logotipo do Orcid 

Todos os registos no repositório estão protegidos por leis de copyright, com todos os direitos reservados.