Digital change management in healthcare organizations: Insights from performance context

Abstract

The pressure is intense in organizations to change on digital technologies triggering tools to provide competitive on customer demanding needs. The need to have, in an organization, the appropriate infrastructures for its collection, storage, processing and distribution means that an appreciable portion of the efforts of institutions and / or organizations in terms of human and financial resources. In addition to this effort, there is the organizational change that is now a nowadays concept in organizations. The primary goal of this research is to understand how digital transformation can influence the performance of healthcare organizations. The theoretical contribution of this study is to provide inputs and identify variables to lead information about the research of change management, and then particularly in change management associated to digitalization.