Utilize este identificador para referenciar este registo:
http://hdl.handle.net/10071/29084
Autoria: | De Clercq, D. Pereira, R. |
Data: | 2023 |
Título próprio: | When does role ambiguity escalate into diminished change-oriented organizational citizenship behavior? |
Título da revista: | Journal of General Management |
Volume: | N/A |
Número: | N/A |
Referência bibliográfica: | De Clercq, D., & Pereira, R. (2023). When does role ambiguity escalate into diminished change-oriented organizational citizenship behavior? Journal of General Management. Advance online publication. https://doi.org/10.1177/03063070231191878 |
ISSN: | 0306-3070 |
DOI (Digital Object Identifier): | 10.1177/03063070231191878 |
Palavras-chave: | Affective commitment Change-oriented OCB Conservation of resources theory Peer harmony Role ambiguity Work passion |
Resumo: | This research investigates how employees’ experience of role ambiguity may dampen their change-oriented organizational citizenship behavior (OCB), a harmful process that might be buffered by employees’ access to relevant resources, stemming from their work (work passion), coworkers (peer harmony), or employing organization (affective commitment). If the hardships induced by unclear job descriptions can be subdued by these complementary, energy-enhancing resources, it becomes less likely that employees respond to resource-draining job conditions by halting extra-role work activities. Survey data collected in a large transportation company offer empirical support for these mitigating effects. As a primary conclusion, this study reveals that organizations that cannot eliminate role ambiguity completely for employees still can guarantee a certain degree of change-oriented OCB, by nurturing various resources that generate positive emotional energy among employees. |
Arbitragem científica: | yes |
Acesso: | Acesso Aberto |
Aparece nas coleções: | BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica |
Ficheiros deste registo:
Ficheiro | Tamanho | Formato | |
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article_97247.pdf | 641,01 kB | Adobe PDF | Ver/Abrir |
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