Please use this identifier to cite or link to this item: http://hdl.handle.net/10071/28658
Author(s): Conti, S.
Dias, Á.
Pereira, L.
Date: 2023
Title: Perceived city sustainability and tourist behavioural intentions
Journal title: Smart Cities
Volume: 6
Number: 2
Pages: 692 - 708
Reference: Conti, S., Dias, Á., & Pereira, L. (2023). Perceived city sustainability and tourist behavioural intentions. Smart Cities, 6(2), 692-708. http://dx.doi.org/10.3390/smartcities6020033
ISSN: 2624-6511
DOI (Digital Object Identifier): 10.3390/smartcities6020033
Keywords: Destination development
Travel behaviour
Monitoring
Value
Satisfaction
Loyalty
Abstract: The focus on the sustainability of tourism destinations and firms is a global trend. However, the implications of those investments in tourist behavioural intentions need further investigation. This study proposes a conceptual framework for exploring the influence of sustainability perceptions and travel behaviour on the intention to recommend and revisit. The results from structural equation modelling and importance–performance matrix analysis show a direct relationship between travel behaviour and perceived sustainability. Additionally, it shows a direct relationship between travel behaviour and perceived value, corroborating previous research on green tourists. By increasing perceived sustainability, managers and marketers can enhance their sustainability strategies based on tourists’ feedback and market the destination to more specific targets via tailored communication. Sustainability perceptions were also found to be a key driver of satisfaction and to have indirect consequences on behavioural intentions of loyalty, representing the ultimate goal of a destination.
Peerreviewed: yes
Access type: Open Access
Appears in Collections:BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica

Files in This Item:
File SizeFormat 
article_95175.pdf891,05 kBAdobe PDFView/Open


FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpaceOrkut
Formato BibTex mendeley Endnote Logotipo do DeGóis Logotipo do Orcid 

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.