Utilize este identificador para referenciar este registo:
http://hdl.handle.net/10071/24585
Registo completo
Campo DC | Valor | Idioma |
---|---|---|
dc.contributor.author | Salminen, J. | - |
dc.contributor.author | Jung, S. - G. | - |
dc.contributor.author | Santos, J. M. | - |
dc.contributor.author | Jansen, B. J. | - |
dc.date.accessioned | 2022-02-18T15:53:23Z | - |
dc.date.available | 2022-02-18T15:53:23Z | - |
dc.date.issued | 2021 | - |
dc.identifier.issn | 1944-3900 | - |
dc.identifier.uri | http://hdl.handle.net/10071/24585 | - |
dc.description.abstract | When algorithms create personas from social media data, the personas can become noxious via automatically including toxic comments. To investigate how users perceive such personas, we conducted a 2 × 2 user experiment with 496 participants that showed participants toxic and non-toxic versions of data-driven personas. We found that participants gave higher credibility, likability, empathy, similarity, and willingness-to-use scores to non-toxic personas. Also, gender affected toxicity perceptions in that female toxic data-driven personas scored lower in likability, empathy, and similarity than their male counterparts. Female participants gave higher perceptions scores to non-toxic personas and lower scores to toxic personas than male participants. We discuss implications from our research for designing data-driven personas. | eng |
dc.language.iso | eng | - |
dc.publisher | Association for Information Systems | - |
dc.relation | UIDB/03126/2020 | - |
dc.rights | openAccess | - |
dc.subject | Personas | eng |
dc.subject | Toxicity | eng |
dc.subject | Social media | eng |
dc.subject | User experiment | eng |
dc.title | Toxic text in personas: An experiment on user perceptions | eng |
dc.type | article | - |
dc.pagination | 453 - 478 | - |
dc.peerreviewed | yes | - |
dc.journal | AIS Transactions on Human-Computer Interaction | - |
dc.volume | 13 | - |
dc.number | 4 | - |
degois.publication.firstPage | 453 | - |
degois.publication.lastPage | 478 | - |
degois.publication.issue | 4 | - |
degois.publication.title | Toxic text in personas: An experiment on user perceptions | eng |
dc.date.updated | 2022-02-18T15:52:55Z | - |
dc.description.version | info:eu-repo/semantics/publishedVersion | - |
dc.identifier.doi | 10.17705/1thci.00157 | - |
iscte.identifier.ciencia | https://ciencia.iscte-iul.pt/id/ci-pub-85270 | - |
Aparece nas coleções: | CIES-RI - Artigos em revistas científicas internacionais com arbitragem científica |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
---|---|---|---|---|
article_85270.pdf | Versão Editora | 872,2 kB | Adobe PDF | Ver/Abrir |
Todos os registos no repositório estão protegidos por leis de copyright, com todos os direitos reservados.