Please use this identifier to cite or link to this item: http://hdl.handle.net/10071/22774
Author(s): Blanco, T.
Loureiro, S. M. C.
Date: 2020
Title: Cool museum experience in the relationship with visitors
Pages: 979 - 980
Event title: 2020 Global Marketing Conference at Seoul
ISSN: 1976-8699
DOI (Digital Object Identifier): 10.15444/GMC2020.07.06.01
Keywords: Museum experiences
Atmospheric cues
Museum brand coolness
Authentic pride
Revisit
Recommend
Abstract: Several researchers have studied the impact of atmospheric cues (Loureiro, 2019), of perceived authenticity (Carù et al., 2017; Loureiro, 2019) and of satisfactory museum experiences (Antón et al., 2018) in the willingness of museum visitors to revisit a museum and/or recommend it to others. However, no study has yet assessed the effect of visitors’ perceived museum coolness and the authentic pride they feel after a visit in those revisit and recommendation intentions.
Peerreviewed: yes
Access type: Open Access
Appears in Collections:BRU-CRI - Comunicações a conferências internacionais

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