Please use this identifier to cite or link to this item: http://hdl.handle.net/10071/12155
Author(s): Bilro, R. G.
Loureiro, S. M. C.
Date: 2016
Title: Framework for success of online brand management: a systematic literature review
Volume: 12
Number: 2-3
Pages: 300 - 317
ISSN: 1746-0573
DOI (Digital Object Identifier): 10.1504/WREMSD.2016.074968
Keywords: Consumer satisfaction
Trust
Online loyalty
Online brand
Online brand management
Abstract: The aim of this study is to identify and analyse the main constructs and relations highlighted in previous studies to manage online brands for internet companies and propose a framework for online brand management. In order to achieve such aim, an extensive and systematic literature review was developed employing several quality criteria of the literature review, such as: time range, scope of the study and journal quality list. In this vein, eighteen core articles were extracted and deeply analysed. Based on these articles a conceptual framework on online brand management is proposed
Peerreviewed: yes
Access type: Embargoed Access
Appears in Collections:BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica

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