Browsing by Author Ramos, R. F.

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Showing results 1 to 16 of 16
Issue DateTitleAuthor(s)TypeAccess Type
2024Airline environmental sustainability actions and CSR impact on customer behaviorGalhoz, I.; Ramos, R. F.; Biscaia, R.ArticleOpen Access
2021Aplicação das redes neuronais artificiais para classificação das operações de perfuração: O caso de poços deepwater de exploração e produçãoChaile, V.; Moro, S.; Carneiro, A.; Ramos, R. F.ArticleOpen Access
2022Corporate social responsibility and marketing: A bibliometric and visualization analysis of the literature between the Years 1994 and 2020Quezado, T.; Cavalcante, W. Q.; Fortes, N.; Ramos, R. F.ArticleOpen Access
2024Customer satisfaction in the pet food subscription-based online servicesLima, D.; Ramos, R. F.; Oliveira, P. M.ArticleOpen Access
2022A data-driven approach to improve customer churn prediction based on telecom customer segmentationTianyuan, Z.; Moro, S.; Ramos, R. F.ArticleOpen Access
2023Discovering ethnic minority business research directions using text mining and topic modellingMoro, S.; Pires, G.; Rita, P.; Cortez, P.; Ramos, R. F.ArticleOpen Access
2022Global research trends in consumer behavior and sustainability in e-commerce: A bibliometric analysis of the knowledge structureRita, P.; Ramos, R. F.ArticleOpen Access
2023How the response to service incidents change customer–firm relationshipsCoelho, P. S.; Rita, P.; Ramos, R. F.ArticleOpen Access
2023The impact of the COVID-19 pandemic on airlines’ passenger satisfactionPereira, F.; Costa, J. M.; Ramos, R. F.; Raimundo, A.ArticleOpen Access
2022Impact of the rating system on sentiment and tone of voice: A and TripAdvisor comparison studyRita, P.; Ramos, R. F.; Borges-Tiago, M.; Rodrigues, D.ArticleOpen Access
2022Predictors of hotel clients’ satisfaction in the Cape Verde IslandsFurtado, A.; Ramos, R. F.; Maia, B.; Costa, J. M.ArticleOpen Access
2024Restaurant containment measures and perceived service quality: Implications for future pandemicsRibeiro, P.; Ramos, R. F.; Moro, S.ArticleOpen Access
2022Stick or Twist – The raise of blockchain applications in marketing managementLemos, C.; Ramos, R. F.; Moro, S.; Oliveira, P. M.ArticleOpen Access
2023Sustainable strategies for hyper-local restaurants: A multi-criteria decision-making approachMuneeb, F.; Ramos, R. F.; Wanke, P.; Lashari, F.ArticleOpen Access
2023Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewersRamos, R. F.; Biscaia, R.; Moro, S.; Kunkel, T.ArticleOpen Access
2023Virtual reality and augmented reality applications and their effect on tourist engagement: A hybrid reviewOmran, W.; Ramos, R. F.; Casais, B.ReviewOpen Access