| Issue Date | Title | Author(s) | Type | Access Type |
| 2024 | Airline environmental sustainability actions and CSR impact on customer behavior | Galhoz, I.; Ramos, R. F.; Biscaia, R. | Article | Open Access |
| 2021 | Aplicação das redes neuronais artificiais para classificação das operações de perfuração: O caso de poços deepwater de exploração e produção | Chaile, V.; Moro, S.; Carneiro, A.; Ramos, R. F. | Article | Open Access |
| 2022 | Corporate social responsibility and marketing: A bibliometric and visualization analysis of the literature between the Years 1994 and 2020 | Quezado, T.; Cavalcante, W. Q.; Fortes, N.; Ramos, R. F. | Article | Open Access |
| 2024 | Customer satisfaction in the pet food subscription-based online services | Lima, D.; Ramos, R. F.; Oliveira, P. M. | Article | Open Access |
| 2022 | A data-driven approach to improve customer churn prediction based on telecom customer segmentation | Tianyuan, Z.; Moro, S.; Ramos, R. F. | Article | Open Access |
| 2023 | Discovering ethnic minority business research directions using text mining and topic modelling | Moro, S.; Pires, G.; Rita, P.; Cortez, P.; Ramos, R. F. | Article | Open Access |
| 2022 | Global research trends in consumer behavior and sustainability in e-commerce: A bibliometric analysis of the knowledge structure | Rita, P.; Ramos, R. F. | Article | Open Access |
| 2023 | How the response to service incidents change customer–firm relationships | Coelho, P. S.; Rita, P.; Ramos, R. F. | Article | Open Access |
| 2023 | The impact of the COVID-19 pandemic on airlines’ passenger satisfaction | Pereira, F.; Costa, J. M.; Ramos, R. F.; Raimundo, A. | Article | Open Access |
| 2022 | Impact of the rating system on sentiment and tone of voice: A Booking.com and TripAdvisor comparison study | Rita, P.; Ramos, R. F.; Borges-Tiago, M.; Rodrigues, D. | Article | Open Access |
| 2022 | Predictors of hotel clients’ satisfaction in the Cape Verde Islands | Furtado, A.; Ramos, R. F.; Maia, B.; Costa, J. M. | Article | Open Access |
| 2024 | Restaurant containment measures and perceived service quality: Implications for future pandemics | Ribeiro, P.; Ramos, R. F.; Moro, S. | Article | Open Access |
| 2022 | Stick or Twist – The raise of blockchain applications in marketing management | Lemos, C.; Ramos, R. F.; Moro, S.; Oliveira, P. M. | Article | Open Access |
| 2023 | Sustainable strategies for hyper-local restaurants: A multi-criteria decision-making approach | Muneeb, F.; Ramos, R. F.; Wanke, P.; Lashari, F. | Article | Open Access |
| 2023 | Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewers | Ramos, R. F.; Biscaia, R.; Moro, S.; Kunkel, T. | Article | Open Access |
| 2023 | Virtual reality and augmented reality applications and their effect on tourist engagement: A hybrid review | Omran, W.; Ramos, R. F.; Casais, B. | Review | Open Access |
