Special issue on information systems quality management in practice

Abstract

The business core of today’s companies is increasingly based on information technology. Indeed, through digital transformation, companies are offering new and disruptive products and services based on new ways of managing information alongside enterprise information systems (EIS). In this context, quality deserves a special mention, since quality of data and software, among other EIS artefacts, is key. It helps ensure that poor quality does not prevent achieving the intended business goals of the EIS and, thereby, hindering competitive advantage in a changing world. Although there are some advances to managing quality in EIS, it is usually perceived that there is a gap between the methods and techniques proposed by academia and what is used by practitioners.