«Grok, is this true?»: Patterns of AI chatbot use in online political discourse on X during the 2025 Portuguese elections

dc.contributor.authorPaisana, M.
dc.contributor.authorCouraceiro, P.
dc.contributor.authorVasconcelos, A.
dc.contributor.authorCardoso, G.
dc.date.accessioned2026-06-24T10:41:19Z
dc.date.issued2026
dc.date.updated2026-06-16T12:06:58Z
dc.description.abstractCitizens increasingly reference AI tools in online political discussions, yet the communicative functions of these interactions remain underexplored. This study examines how Grok AI was mobilised by users on X ahead of the Portuguese legislative elections of May 2025. Using a grounded theory approach, we analysed 525 replies to posts of major political parties and leaders that mention (@) Grok AI. Most mentions were negatively framed, with only 1% showing evidence of positive tone. Beyond knowledge-building or discussions about electoral performance (eg. polling), users resort to Grok for humour and, more prominently, to moralise political actors and stereotype political identities. However, nearly half of the mentions exhibited an undetermined tone or intention, reflecting the inherent ambiguity and complexity of citizen discourse when evoking Grok as participant. Our findings point towards four distinct use models: (i) opinion validation, (ii) argumentation by proxy, (iii) constructive autonomisation and (iv) discursive and memetic framing. This study advances research on AI mediated political communication by concluding that citizens primarily appropriate Grok AI as a rhetorical resource to augment their visibility in online political debate, rather than for fact-checking purposes.eng
dc.identifier.citationPaisana, M., Couraceiro, P., Vasconcelos, A., & Cardoso, G. (2026). «Grok, is this true?»: Patterns of AI chatbot use in online political discourse on X during the 2025 Portuguese elections. Communication and Society, 39(1), 560-579. https://doi.org/10.15581/003.39.1.036
dc.identifier.doi10.15581/003.39.1.036
dc.identifier.issn0214-0039
dc.identifier.urihttps://hdl.handle.net/10071/37551
dc.language.isoeng
dc.number1
dc.pagination560 - 579
dc.peerreviewedyes
dc.publisherUniversidad de Navarra
dc.relationIBERIFIER Plus – 10115851
dc.rightsopenAccess
dc.subjectArtificial Intelligenceeng
dc.subjectGrok AIeng
dc.subjectXeng
dc.subjectTwittereng
dc.subjectElectionseng
dc.subjectSocial mediaeng
dc.subjectPolitical discussioneng
dc.subjectPolitical leaders and partieseng
dc.subjectCitizen engagementeng
dc.subjectUses and affordanceseng
dc.title«Grok, is this true?»: Patterns of AI chatbot use in online political discourse on X during the 2025 Portuguese electionseng
dc.typearticle
dc.volume39
iscte.identifier.cienciahttps://ciencia.iscte-iul.pt/id/ci-pub-118773
iscte.journalCommunication and Society

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