Skip navigation
Logo
User training | Reference and search service

Library catalog

Retrievo
EDS
b-on
More
resources
Content aggregators
Please use this identifier to cite or link to this item:

acessibilidade

http://hdl.handle.net/10071/9837
acessibilidade
Title: The effectiveness of the balanced scorecard on strategy management processes: a case study in a Portuguese industrial company
Authors: Ferreira, A.
Rodrigues, J.
Keywords: Balanced scorecard
Strategy management processes
Case study
Portugal
Issue Date: 2013
Publisher: Global Advanced Research Journals
Abstract: The Balanced Scorecard (BSC) has assumed a prominent role as a reference methodology for research purposes and as an internationally adopted corporate practice. However, it is difficult to assess the success of the BSC on financial performance. This study investigates the effectiveness of the BSC on the strategy management processes: translation of vision and strategy; communication and alignment of strategic objectives; planning, definition of milestones and alignmentwith initiatives; promotion of feedback and learning. The study adopts an exploratory and explanatory qualitative case study approach and focuses on a business unit of a large industrial company. The study describes a successful case of the adoption and use of the BSC methodology. The results demonstrate that the BSC improves strategy management processes and can be used to implement planned strategies and lead to the emergence of new initiatives and actions. The study identifies critical success factors that determine the effectiveness of the BSC on strategy management processes.
Peer reviewed: Sim
URI: https://ciencia.iscte-iul.pt/public/pub/id/9671
http://hdl.handle.net/10071/9837
ISSN: 2315-5086
Publisher version: The definitive version is available at: http://garj.org/garjmbs/pdf/2013/March/Simoes%20and%20Rodrigues.pdf
Appears in Collections:BRU-RI - Artigo em revista científica internacional com arbitragem científica

Files in This Item:
acessibilidade
File Description SizeFormat 
publisher_version_Simoes_and_Rodrigues.pdf151.82 kBAdobe PDFView/Open    Request a copy


FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpace
Formato BibTex MendeleyEndnote Currículo DeGóis 

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.