Utilize este identificador para referenciar este registo:
http://hdl.handle.net/10071/8383
Autoria: | dos Santos Martins, H. Loureiro, S. M. C. Amorim, M. |
Data: | 2014 |
Título próprio: | Addressing environmental, financial and social sustainability in the management of higher education quality |
Volume: | 7 |
Número: | 3 |
Paginação: | 181-198 |
ISSN: | 1549-9324 |
Palavras-chave: | Marketing Recruitment Financial management Quality assurance Student retention Faculty development Course design Pedagogy Institutions of higher education Service quality Environmental sustainability Financial sustainability Social sustainability Quality management Higher education quality Literature review Critical success factors CSFs |
Resumo: | In a competitive world where building new business models for success through innovation, competitiveness and sustainability is on the agenda, higher education institutions should improve their performance without neglecting quality and sustainability issues. The aim of this study is to develop a framework using critical success factors and integrating quality and sustainability in higher education institutions. Previous studies regard quality and sustainability as separate issues, and those who deal with sustainability tend to be restricted to environmental aspects. Building on an extensive and systematic literature review on sustainability, quality and higher education themes we identify seven critical success factors for quality in higher education. The proposed framework can be a starting point to help top managers and course directors in higher education institutions, to create and manage their courses and respective institutions toward high standards of quality and sustainability. |
Arbitragem científica: | Sim |
Acesso: | Acesso Embargado |
Aparece nas coleções: | BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
---|---|---|---|---|
post_print_JIBED_7401_Martins_et_al__adressing_inviromental_2014_pdf Restricted Access | 1,18 MB | Adobe PDF | Ver/Abrir Request a copy |
Todos os registos no repositório estão protegidos por leis de copyright, com todos os direitos reservados.