Utilize este identificador para referenciar este registo: http://hdl.handle.net/10071/31096
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dc.contributor.authorCosta, P.-
dc.contributor.authorRodrigues, H.-
dc.date.accessioned2024-02-20T09:59:18Z-
dc.date.available2024-02-20T09:59:18Z-
dc.date.issued2024-
dc.identifier.citationCosta, P., & Rodrigues, H. (2024). The ever-changing business of e-commerce-net benefits while designing a new platform for small companies. Review of Managerial Science, 18(9), 2507-2545. https://doi.org/10.1007/s11846-023-00681-6-
dc.identifier.issn1863-6683-
dc.identifier.urihttp://hdl.handle.net/10071/31096-
dc.description.abstractElectronic commerce has allowed businesses to grow globally by breaking down barriers that many believed could not be overcome. Although large companies often outperform small and medium-sized businesses, e-commerce allows them to compete with them in some areas. Surprisingly, there is a lack of theoretical evidence regarding e-commerce net benefits for a small and medium-sized business that operates in the context of Business-to-Business. We expand the previous model of information system success by analyzing the role of game dynamics and user satisfaction in the intention to use e-commerce and its net benefits in the success of the new e-commerce platform. To help predict the success of a new e-commerce platform we collect 522 responses from a pool of clients of a small company that sells products to Hotels, Restaurants, and Cafes. Ease of use is the main variable that affects customer satisfaction and their intention to use e-commerce The company will only achieve e-commerce net benefits if these conditions are met. The results contribute to a better understanding of e-commerce net benefits while developing a new e-commerce platform and provide valuable practical contributions for small companies that have limited marketing and information systems.eng
dc.language.isoeng-
dc.publisherSpringer-
dc.relationUIDB/00315/2020-
dc.rightsopenAccess-
dc.subjectE-commerceeng
dc.subjectNet benefitseng
dc.subjectGame dynamicseng
dc.subjectUser satisfactioneng
dc.subjectSmall and medium size enterpriseseng
dc.subjectBusiness-to-businesseng
dc.titleThe ever-changing business of e-commerce-net benefits while designing a new platform for small companieseng
dc.typereview-
dc.pagination2507 - 2545-
dc.peerreviewedyes-
dc.volume18-
dc.number9-
dc.date.updated2025-02-19T15:46:31Z-
dc.description.versioninfo:eu-repo/semantics/publishedVersion-
dc.identifier.doi10.1007/s11846-023-00681-6-
dc.subject.fosDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informaçãopor
dc.subject.fosDomínio/Área Científica::Ciências Sociais::Economia e Gestãopor
iscte.subject.odsTrabalho digno e crescimento económicopor
iscte.subject.odsTrabalho digno e crescimento económicopor
iscte.subject.odsIndústria, inovação e infraestruturaspor
iscte.subject.odsIndústria, inovação e infraestruturaspor
iscte.identifier.cienciahttps://ciencia.iscte-iul.pt/id/ci-pub-97164-
iscte.alternateIdentifiers.wosWOS:WOS:001029845000001-
iscte.alternateIdentifiers.scopus2-s2.0-85165243714-
iscte.journalReview of Managerial Science-
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