Utilize este identificador para referenciar este registo:
http://hdl.handle.net/10071/30961
Autoria: | Razy, A. Mirnoori, S. Silva, J. Silva, A. Möhring, M. Almeida, I. |
Editor: | Markku Kuula Gyöngyi Kovács |
Data: | 2019 |
Título próprio: | Sustainable customer relationship management for BIM procurement in the ornamental stones cluster under industry 4.0 |
Título e volume do livro: | Proceedings of 26th EurOMA – Operations adding value to society |
Título do evento: | 26th EurOMA Conference – Operations adding value to society |
Referência bibliográfica: | Razy, A., Mirnoori, S., Silva, J., Silva, A., Möhring, M., & Almeida, I. (2019). Sustainable customer relationship management for BIM procurement in the ornamental stones cluster under industry 4.0. Em G. Kovács, & M. Kuula (Eds.). Proceedings of 26th EurOMA – Operations adding value to society. EurOMA. http://hdl.handle.net/10071/30961 |
ISSN: | 0000-0000 |
Palavras-chave: | Customer relationship management and BIM procurement Ornamental stones under Industry 4.0 IFC libraries and personalised smart materials |
Resumo: | The construction industry competitive environment has been demanding buildings conforming with the dynamic customer/owner requirements put together with the procurement of adequate personalised natural materials made to order in integrated value networks. But, the technological push has introduced BIM procurement as a mandatory industry best practice that demands standard mass produced materials (made to stock) to be introduced in IFC e-libraries ahead of their selection by technical specialists, not the owner. A three experts focus group generated an innovative Cyber Physical System conceptual model (research contribution) to solve this apparent paradox arising from an in depth literature review (theoretical contribution). |
Arbitragem científica: | yes |
Acesso: | Acesso Aberto |
Aparece nas coleções: | BRU-CRI - Comunicações a conferências internacionais |
Ficheiros deste registo:
Ficheiro | Tamanho | Formato | |
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conferenceObject_65374.pdf | 455,54 kB | Adobe PDF | Ver/Abrir |
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