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Issue Date | Title | Author(s) | Type | Access Type |
---|---|---|---|---|
2020 | Service quality in airport hotel chains through the lens of online reviewers | Moro, S.; Lopes, R. J.; Esmerado, J.; Botelho, M. | Article | Open Access |
2019 | Can we trace back hotel online reviews’ characteristics using gamification features? | Moro, S.; Ramos, P.; Esmerado, J.; Jalali, S. M. J. | Article | Open Access |
2019 | Unfolding the drivers for sentiments generated by Airbnb experiences | Moro, S.; Rita, P.; Esmerado, J.; Oliveira, C. | Article | Open Access |