1. Repositório do Iscte – Instituto Universitário de Lisboa

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Results 1-10 of 11 (Search time: 0.003 seconds).
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Issue DateTitleAuthor(s)TypeAccess Type
2022A data-driven approach to improve customer churn prediction based on telecom customer segmentationTianyuan, Z.; Moro, S.; Ramos, R. F.ArticleOpen Access
2022Stick or Twist – The raise of blockchain applications in marketing managementLemos, C.; Ramos, R. F.; Moro, S.; Oliveira, P. M.ArticleOpen Access
2023Discovering ethnic minority business research directions using text mining and topic modellingMoro, S.; Pires, G.; Rita, P.; Cortez, P.; Ramos, R. F.ArticleOpen Access
2023How the response to service incidents change customer–firm relationshipsCoelho, P. S.; Rita, P.; Ramos, R. F.ArticleOpen Access
2023Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewersRamos, R. F.; Biscaia, R.; Moro, S.; Kunkel, T.ArticleOpen Access
2022Impact of the rating system on sentiment and tone of voice: A Booking.com and TripAdvisor comparison studyRita, P.; Ramos, R. F.; Borges-Tiago, M.; Rodrigues, D.ArticleOpen Access
2024Restaurant containment measures and perceived service quality: Implications for future pandemicsRibeiro, P.; Ramos, R. F.; Moro, S.ArticleOpen Access
2024Customer satisfaction in the pet food subscription-based online servicesLima, D.; Ramos, R. F.; Oliveira, P. M.ArticleOpen Access
2024Revamping sustainable strategies for hyper-local restaurants: A multi-criteria decision-making framework and resource-based viewMuneeb, F.; Ramos, R. F.; Wanke, P.; Lashari, F.ArticleOpen Access
2024AR smart glasses: The feeling of groundedness mediator effectQuintal, S.; Ramos, R. F.; Rita, P.; Oliveira, P.ArticleEmbargoed Access

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