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http://hdl.handle.net/10071/20747
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Title: Knowledge in transition in healthcare
Authors: Sousa, M.
Dal Mas, F.
Garcia-Perez, A.
Cobianchi, L.
Keywords: Healthcare organization
Knowledge in transition
Static knowledge
Dynamic knowledge
Issue Date: 2020
Publisher: MDPI
Abstract: Organizations are challenged by the need to transform Dynamic Knowledge, embedded in each worker, into Static Knowledge, rooted in factual documental information. However, innovation and knowledge creation seem to be facilitated by the personal knowledge and life experiences of people, which appear to be dynamic. The tensions between Dynamic and Static Knowledge in facilitating the transfer and sharing of knowledge arise as compelling research as well as practical topic for organizations. Our paper aims to investigate such tensions by employing a case study. We decided to deepen such dynamics in the healthcare field, given its importance for business and society. In more detail, we analyzed one Emergency Room (ER) department through a series of interviews. Our findings highlight the importance of the right balance between Static and Dynamic Knowledge. On the one hand, the healthcare organization recognized the need to incorporate knowledge into practical and tangible instruments. On the other hand, the flows of Dynamic Knowledge must be fostered through a culture of knowledge translation and sharing, and the development of soft skills.
Peer reviewed: yes
URI: http://hdl.handle.net/10071/20747
DOI: 10.3390/ejihpe10030054
ISSN: 2254-9625
Ciência-IUL: https://ciencia.iscte-iul.pt/id/ci-pub-73988
Appears in Collections:BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica

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