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http://hdl.handle.net/10071/20742
acessibilidade
Title: Intervening on burnout in complex organizations -the incomplete process of an Action Research in the hospital
Authors: Ramos, S.
Costa, P.
Passos, A. M.
Silva, S. A.
Leite, E. S.
Keywords: Action research
Burnout
Health professionals
Intervention
Leadership
Issue Date: 2020
Publisher: Frontiers Media S.A.
Abstract: Health professionals are at high risk for developing burnout symptoms. Directed at reducing the organizational variables affecting professionals’ burnout, an action research was developed in a specific sector of a large hospital, with 59 doctors, 66 nurses, and 42 ancilliary professionals. Researchers conducted 11 interviews, one focus group, and 20 h of in loco observation. Professionals report demotivation and the need to address the emotional part of their job. Nonetheless, the hierarchy blocked the proposed intervention possibilities. Organizational factors are unequivocally relevant, particularly in complex settings with emotionally charged interactions, and the direct hierarchy is pivotal for facilitating organizational change.
Peer reviewed: yes
URI: http://hdl.handle.net/10071/20742
DOI: 10.3389/fpsyg.2020.02203
ISSN: 1664-1078
Ciência-IUL: https://ciencia.iscte-iul.pt/id/ci-pub-73957
Appears in Collections:DINÂMIA'CET-RI - Artigo em revista científica internacional com arbitragem científica
BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica

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