Skip navigation
Logo
User training | Reference and search service

Library catalog

Retrievo
EDS
b-on
More
resources
Content aggregators
Please use this identifier to cite or link to this item:

acessibilidade

http://hdl.handle.net/10071/17040
acessibilidade
Title: Corporate social responsibility initiatives influence customer awareness and empowerment
Authors: Loureiro, S. M. C.
Lopes, J.
Issue Date: 2018
Publisher: Global Alliance of Marketing and Management Associations
Abstract: The traditional approaches on corporate social responsibility communication are revealing to be unable of raising awareness and increasing stakeholders’ empowerment, often failing to improve positive relationships with consumers. In this study, the digitally co-created CSR activities will be explored using a more general approach, which will also take into consideration these philanthropic activities, i.e. the activities where companies invite stakeholders to participate in the resolution of a social issue but without asking them to buy the brand’s products. Moreover, in the present study, interactivity and freedom of cause' choices are both believed to be two mechanisms that play a key role in generating more empowered stakeholders, with increased propensity for participating in co-created CSR initiatives. Therefore, it is important to analyse digitally co-created CSR activities since it may represent a major opportunity for organizations to add value and meaning to stakeholders (and even for society at large), where the two parties work together to solve a social issue.
Peer reviewed: yes
URI: http://hdl.handle.net/10071/17040
https://ciencia.iscte-iul.pt/id/ci-pub-53366
DOI: 10.15444/GMC2018.09.05.04
Appears in Collections:BRU-CRI - Comunicações a conferências internacionais

Files in This Item:
acessibilidade
File SizeFormat 
CORPORATE_SOCIAL_RESPONSIBILITY_INITIATIVES_INFLUE (1).pdf213.26 kBAdobe PDFView/Open


FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpace
Formato BibTex MendeleyEndnote Currículo DeGóis 

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.