Utilize este identificador para referenciar este registo:
http://hdl.handle.net/10071/14636
Autoria: | Loureiro, S. M. C. Sarmento, E. M. Le Bellego, G. |
Data: | 2017 |
Título próprio: | The effect of corporate brand reputation on brand attachment and brand loyalty: automobile sector |
Volume: | 4 |
ISSN: | 2331-1975 |
DOI (Digital Object Identifier): | 10.1080/23311975.2017.1360031 |
Palavras-chave: | Corporate brand reputation Brand attachment Brand loyalty Automotive industry |
Resumo: | The current study aims to analyze the effect of corporate brand reputation on brand attachment and brand loyalty considering the automotive sector and the brands Tesla, Toyota, and Volvo. A sample of 327 participants, members of car brand communities, collaborate in a survey. Overall findings reveal that the perception of corporate brand reputation is more effective on enhancing brand loyalty than brand attachment. However, the effect could depend on the car brand strategy. We may also claim that customer citizen helping others is one of the most important corporate attributes perceived by customers of the three brands. Limitations and suggestions for further research are also provided. |
Arbitragem científica: | yes |
Acesso: | Acesso Aberto |
Aparece nas coleções: | BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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the effect of corporate brand reputation on battach and brand loyalty 2017 cogent.pdf | Versão Editora | 779,01 kB | Adobe PDF | Ver/Abrir |
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