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http://hdl.handle.net/10071/14155
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Title: Formalisation versus tacitness: keys for creating and sharing knowledge in innovative large organisations
Authors: Sousa, M. J.
González-Loureiro, M.
Keywords: Formalisation
Tacitness
Knowledge sharing
Knowledge creation
Action research
Innovation process
Case study
Issue Date: 2015
Publisher: Independent Journal of Management and Production
Abstract: In the situated learning theory, we disclose the existence of some tensions that may arise from two opposite forces within a context of communities of practice: the need for formalisation (large enterprises) and tacitness (creativity and innovation). Our study focuses on how these tensions are dealt with in a case study of a Portuguese innovative large enterprise that has developed a knowledge strategy over the last decade. The keys for overcoming this risky confrontation are related to a combination of “knowledge vision” and the coordinator and culture roles. A question to be addressed by firms in similar situation is “who-knows-what”, in order to identify the key knowledge that must be transformed from tacit into explicit. This would avoid wasting too many resources on making explicit the wrong tacit knowledge. Further research is required in other firms and contexts, on a still underestimated problem within communities of practice
Peer reviewed: yes
URI: http://hdl.handle.net/10071/14155
DOI: 10.14807/ijmp.v6i1.251
ISSN: 2236-269X
Ciência-IUL: https://ciencia.iscte-iul.pt/id/ci-pub-38272
Accession number: WOS:000447990600012
Appears in Collections:BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica

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