Skip navigation
Logo
User training | Reference and search service

Library catalog

Retrievo
EDS
b-on
More
resources
Content aggregators
Please use this identifier to cite or link to this item:

acessibilidade

http://hdl.handle.net/10071/10610
Full metadata record
acessibilidade
DC FieldValueLanguage
dc.contributor.authorFerreira, N. C. M. Q. F.-
dc.contributor.authorFerreira, F. A. F.-
dc.contributor.authorMarques, C. S. E.-
dc.contributor.authorPérez-Bustamente, G. O.-
dc.contributor.authorÇipi, A.-
dc.date.accessioned2016-01-13T12:27:15Z-
dc.date.available2016-01-13T12:27:15Z-
dc.date.issued2015-
dc.identifier.issn1611-1699-
dc.identifier.urihttp://hdl.handle.net/10071/10610-
dc.description.abstractBuilding the information and knowledge society has involved the development of numerous projects and initiatives all over the world. Portugal is no exception. This work is based on the analysis of the ALO Digital Project, which involves a series of strategies developed at the local e-government level in four Portuguese counties near Lisbon (i.e. Amadora, Loures, Odivelas and Vila Franca de Xira). Having the residents of the four counties involved as the target, this paper aims to identify the level of electronic service use resulting from the implementation of the ALO Digital Project. A questionnaire was administered and the results of a regression analysis demonstrate that the project is still at low level of online service sophistication. Additionally, despite users' overall satisfaction, implementation difficulties were noticed. In practical terms, this reveals a type of service more related to information consultation, downloading and printing documentation, and supports the premise that a change of focus and direction of local e-government is needed to substantially improve the life of the individual citizen.eng
dc.language.isoeng-
dc.publisherVilnius Gediminas Technical University-
dc.relationinfo:eu-repo/grantAgreement/FCT/5876/147442/PT-
dc.rightsopenAccesspor
dc.subjectALO digital projecteng
dc.subjectPublic serviceseng
dc.subjectStrategies and initiativeseng
dc.subjectDigital cities and regionseng
dc.subjectTechnology managementeng
dc.subjectInnovation and challengeseng
dc.titleChallenges in the implementation of public electronic services: lessons from a regional-based studyeng
dc.typearticle-
dc.pagination962 - 979-
dc.publicationstatusPublicadopor
dc.peerreviewedyes-
dc.journalJournal of Business Economics and Management-
dc.distributionInternacionalpor
dc.volume16-
dc.number5-
degois.publication.firstPage962-
degois.publication.lastPage979-
degois.publication.issue5-
degois.publication.titleChallenges in the implementation of public electronic services: lessons from a regional-based studyeng
dc.date.updated2019-05-10T11:06:47Z-
dc.description.versioninfo:eu-repo/semantics/publishedVersion-
dc.identifier.doi10.3846/16111699.2014.920718-
dc.subject.fosDomínio/Área Científica::Ciências Sociais::Economia e Gestãopor
iscte.identifier.cienciahttps://ciencia.iscte-iul.pt/id/ci-pub-26306-
iscte.alternateIdentifiers.wosWOS:000363654800006-
iscte.alternateIdentifiers.scopus2-s2.0-84945284055-
Appears in Collections:BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica

Files in This Item:
acessibilidade
File Description SizeFormat 
Challenges in the implementation.pdfVersão Editora669.03 kBAdobe PDFView/Open


FacebookTwitterDeliciousLinkedInDiggGoogle BookmarksMySpace
Formato BibTex MendeleyEndnote Currículo DeGóis 

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.