Relationships between tourists and intelligent virtual assistants: Promoting the love ties

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dc.contributor.authorLoureiro, S. M. C.
dc.contributor.authorBilro, R. G.
dc.contributor.authorJaputra, A.
dc.contributor.authorMolinillo, S.
dc.contributor.editorCarlos Flavián
dc.date.accessioned2024-02-06T09:20:57Z
dc.date.available2024-02-06T09:20:57Z
dc.date.issued2020
dc.date.updated2024-02-06T09:19:57Z
dc.description.abstractThe present working paper intends to explore how tourists and intelligent virtual assistants may relate to each other in order to create love ties. The following research objectives will be pursued: (i) exploring attachment and perceived value as antecedents of love toward the intelligent virtual assistants, (ii) understanding loyalty intentions as outcomes of love toward the intelligent virtual assistants.eng
dc.description.versioninfo:eu-repo/semantics/acceptedVersion
dc.event.date2020
dc.event.locationZaragoçaeng
dc.event.title2nd Artificial Intelligence & Robotics in Service Interactions: Trends, Benefits, and Challenges
dc.event.typeConferênciapt
dc.identifier.citationMolinillo, S., Loureiro, S. M. C., Bilro, R. G., & Japutra, A. (2020). Relationships between tourists and intelligent virtual assistants: Promoting the love ties. Em C. Flavián (Eds.). AIRSI2020 Conference Proceedings (pp. 62-65). Zaragoza University. http://hdl.handle.net/10071/30861
dc.identifier.issn0000-0000
dc.identifier.urihttp://hdl.handle.net/10071/30861
dc.language.isoeng
dc.pagination62 - 65
dc.peerreviewedyes
dc.publisherZaragoza University
dc.relation.ispartofAIRSI2020 Conference Proceedings
dc.rightsopen access
dc.subjectIntelligent virtual assistanteng
dc.subjectTurismo -- Tourismeng
dc.subjectAttachmenteng
dc.subjectPerceived valueeng
dc.subjectAmor -- Loveeng
dc.subjectFidelidade à Marca -- Brand loyaltyeng
dc.subject.fosDomínio/Área Científica::Ciências Sociais::Economia e Gestãopor
dc.titleRelationships between tourists and intelligent virtual assistants: Promoting the love tieseng
dc.typeconferenceObject
dspace.entity.typePublicationen
iscte.identifier.cienciahttps://ciencia.iscte-iul.pt/id/ci-pub-74488
iscte.subject.odsTrabalho digno e crescimento económicopor
iscte.subject.odsIndústria, inovação e infraestruturaspor

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