Performance evaluation methods in the hotel industry

dc.contributor.author	Nunes, C.
dc.contributor.author	Machado, M.
dc.date.accessioned	2014-11-18T15:20:17Z
dc.date.available	2014-11-18T15:20:17Z
dc.date.issued	2014
dc.date.updated	2014-11-18T15:18:21Z
dc.description.abstract	This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.	por
dc.distribution	Internacional	por
dc.identifier.issn	2182-8458	por
dc.identifier.uri	https://ciencia.iscte-iul.pt/public/pub/id/12528
dc.identifier.uri	http://hdl.handle.net/10071/7945
dc.journal	Tourism & Management Studies	por
dc.language.iso	eng	por
dc.number	1	por
dc.pagination	24-30	por
dc.peerreviewed	Sim	por
dc.publicationstatus	Publicado	por
dc.publisher	UALg ESGHT	por
dc.rights	open access	por
dc.subject	Performance evaluation	por
dc.subject	Hotel industry	por
dc.subject	Management accounting	por
dc.subject	Tableau de Bord	por
dc.subject	Balanced Scorecard	por
dc.title	Performance evaluation methods in the hotel industry	por
dc.type	article	en_US
dc.volume	10	por
degois.publication.firstPage	24	por
degois.publication.issue	1	por
degois.publication.lastPage	30	por
degois.publication.title	Tourism & Management Studies	por
dspace.entity.type	Publication	en

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