Emergency waiting times data analysis

Abstract

The Emergency Departments (ED) are a complex and important area of a hospital. With limited resources, it is mandatory to focus on efficiency. When hospitals are unable to deal with high demand, problems may rise leading to longer waiting times and more dissatisfaction. In this research, the authors extracted knowledge from a hospital ED, through data analysis and data mining, applying Random Forest and Naïve Bayes to study the ED patient waiting time and diseases.