Browsing by Subject Webcare
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) | Type | Access Type |
|---|---|---|---|---|
| 7-Dec-2018 | How the different voices that engage in crisis communications, influence consumers NWOM intentions and corporate reputation during a customer complaint paracrisis occurring on facebook | Soares, André Gomes de Castro | Master Thesis | Open Access |