Browsing by Subject Jornada do cliente
Showing results 1 to 2 of 2
| Issue Date | Title | Author(s) | Type | Access Type |
|---|---|---|---|---|
| 3-Dec-2021 | Customer interactions with AI: How can Marley Spoon optimize its chatbot performance to improve the touchpoint experience along the customer journey? | Roesler, Jakob | Master Thesis | Open Access |
| 28-Nov-2022 | Understanding the millennials’ customer experience in hospitality throughout the customer journey | Neves, Mafalda de Andrade Segurão Cardoso | Master Thesis | Open Access |