Percorrer por assunto Importance-performance analysis
Mostrar resultados 1-4 de 4.
| Data | Título | Autor(es) | Tipo | Acesso |
|---|---|---|---|---|
| 2016 | Benchmarking holiday experience: the case of senior tourists | Johann, M.; Panchapakesan, P. | Artigo | Acesso Aberto |
| 2011 | Channels selection in the retail banking sector: relationship between the factors influencing the usage and the perceived service quality | Júnior, Luciana de Oliveira Santos | Dissertação de Mestrado | Acesso Aberto |
| 2019 | Shine bright like a star: Hotel performance and guests’ expectations based on star ratings | Mohsin, A.; Rodrigues, H.; Brochado, A. | Artigo | Acesso Aberto |
| 2016 | Strategic quadrants and service quality: tourist satisfaction in Portugal | Panchapakesan, P. | Artigo | Acesso Embargado |