Browsing by Subject Feedback response strategies
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) | Type | Access Type |
|---|---|---|---|---|
| 13-Dec-2021 | Negative electronic word-of-mouth (NWOM): How to avoid and respond to negative online feedback | Valarinho, Frederico José Almeida de Colaço | Master Thesis | Open Access |