Browsing by Subject Experiência do serviço
Showing results 1 to 1 of 1
Issue Date | Title | Author(s) | Type | Access Type |
---|---|---|---|---|
30-Nov-2022 | Self-service technology contribution for achieving high levels of service performance and support customers in a better service experience: A study of fast-food restaurants | Tomaz, Ana Margarida Palhas | Master Thesis | Open Access |