Work-family conflict and emotional labour: the moderator role of cognitive job demands

Abstract

The purpose of this study is to examine the relationship between the work-family conflict (WFC) nurses feel and the need to hide their emotions in the workplace when interacting with co-workers, through surface acting (SA). We will also explore the moderator role of cognitive job demands (CJD) in this relationship and its consequences to nurse's wellbeing.

Este estudo examina a relação entre o conflito trabalho-família (CTF) que os enfermeiros sentem e a necessidade de esconderem as suas emoções quando interagem com os colegas, através de "surface acting". Iremos também explorar o papel moderador das exigências cognitivas do trabalho (ECT) nesta relação.