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Acessibilidade

Downloads and views - Time Series

Number of downloads and views in the period.

Period:
Total Year Month Day

Item Handle
(eg. 1822/417)
 

Item
Title : Factores de sucesso para a excelência na prestação de serviço no atendimento não presencial
Entry Date : 25-05-2010
Year Downloads Views
2010 15.0 195
2011 91.0 240
2012 123.0 441
2013 112.0 255
2014 162.0 173
2015 18.0 130
2016 20.0 153
2017 11.0 6
2018 27.0 10
2019 22.0 12
2020 25.0 7
626.0 1,622
Downloads and views per year
Downloads by country (top 10)
Views by country (top 10)
Origin Downloads Perc.(%)
Portugal Portugal 259.0 36.69
United States United States 172.0 24.36
Brazil Brazil 128.0 18.13
N/A N/A 52.0 7.37
Repositório do ISCTE Repositório do ISCTE 40.0 5.67
Angola Angola 17.0 2.41
United Kingdom United Kingdom 7.0 0.99
Mozambique Mozambique 7.0 0.99
China China 6.0 0.85
Cape Verde Cape Verde 4.0 0.57
Russian Federation Russian Federation 3.0 0.42
Poland Poland 3.0 0.42
Spain Spain 2.0 0.28
Romania Romania 2.0 0.28
Germany Germany 1.0 0.14
Singapore Singapore 1.0 0.14
Canada Canada 1.0 0.14
South Africa South Africa 1.0 0.14
706.0 100.00
Origin Views Perc.(%)
United States United States 716 44.17
Portugal Portugal 346 21.34
Brazil Brazil 274 16.90
Repositório do ISCTE Repositório do ISCTE 73 4.50
N/A N/A 67 4.13
China China 37 2.28
Germany Germany 24 1.48
Poland Poland 19 1.17
Russian Federation Russian Federation 9 0.56
Turkey Turkey 9 0.56
Italy Italy 5 0.31
Netherlands Netherlands 5 0.31
Angola Angola 4 0.25
France France 4 0.25
Cape Verde Cape Verde 4 0.25
Canada Canada 3 0.19
United Kingdom United Kingdom 3 0.19
Spain Spain 2 0.12
Ukraine Ukraine 2 0.12
Romania Romania 2 0.12
Europe Europe 2 0.12
Paraguay Paraguay 1 0.06
Mozambique Mozambique 1 0.06
Indonesia Indonesia 1 0.06
South Africa South Africa 1 0.06
Morocco Morocco 1 0.06
Czech Republic Czech Republic 1 0.06
Argentina Argentina 1 0.06
Colombia Colombia 1 0.06
Venezuela Venezuela 1 0.06
Hungary Hungary 1 0.06
Kenya Kenya 1 0.06
1,621 100.00