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Title: Does innovation (really) matter for success? The case of an IC consultancy firm
Authors: Mamede, R.
Keywords: Innovation in services
Firm's growth
Industry evolution
Competitive advantage
Organizational development
IT Consulting
Issue Date: 2002
Publisher: Dinâmia
Series/Report no.: Dinâmia Working Paper
Abstract: The paper discusses to what extent innovation is a crucial variable in explaining the success of NOVABASE, a Portuguese IT consultancy firm. In order to proceed with this discussion, the evolution of NOVABASE is described, emphasizing the most important steps in the firm’s trajectory, which are shown to result from the joint influences of upstream technological change, downstream market opportunities, and the firm’s strategic options. Then, the paper reviews some contributions stemming form studies of innovation in services, building on these to form the framework of analysis used in the empirical research. The main results of the empirical work are then presented, leading to the discussion of the possible answers to the question in title.
Peer reviewed: Sim
Appears in Collections:DINÂMIA'CET-WP - Working papers com arbitragem científica

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