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http://hdl.handle.net/10071/29276
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Campo DC | Valor | Idioma |
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dc.contributor.author | Rodrigues, L. F. | - |
dc.contributor.author | Oliveira, A. | - |
dc.contributor.author | Rodrigues, H. | - |
dc.date.accessioned | 2023-09-06T10:37:49Z | - |
dc.date.available | 2023-09-06T10:37:49Z | - |
dc.date.issued | 2023 | - |
dc.identifier.citation | Rodrigues, L. F., Oliveira, A., & Rodrigues, H. (2023). Technology management has a significant impact on digital transformation in the banking sector. International Review of Economics and Finance, 88, 1375-1388. https://doi.org/10.1016/j.iref.2023.07.040 | - |
dc.identifier.issn | 1059-0560 | - |
dc.identifier.uri | http://hdl.handle.net/10071/29276 | - |
dc.description.abstract | Technology management and a good relationship among employees are vital keys to assure any digital transformation process. We may therefore rightly ask “What are the main drivers influencing IT and non-IT employee relationships that may have an impact on digital transformation in the banking sector?“. Aiming to identify those drivers, we developed a questionnaire for an exploratory study into employees' perceptions of the IT or non-IT measures undertaken to improve any digital transformation project. We had a sample of 604 bank employees working in software development. Leximancer was used as a qualitative technique tool for content textual analyses. The findings highlighted seven key factors that have an impact on digital transformation, namely: department, lack of cooperation, communication, requests, experience, relationship, and business. Internal clients tend to have a negative perception of IT developers mainly due to a lack of understanding of business requests. This study contributes to scholarship with a conceptual model to explain the main concepts that may affect the relationship between IT and non-IT employees’ and departments teamwork in the digital transformation process, in the banking sector specifically. We also contribute by identifying the most important elements to achieve organizational success. | eng |
dc.language.iso | eng | - |
dc.publisher | Elsevier | - |
dc.relation | info:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F00315%2F2020/PT | - |
dc.rights | openAccess | - |
dc.subject | IT management | eng |
dc.subject | Project management | eng |
dc.subject | Banking | eng |
dc.subject | Digital transformation | eng |
dc.title | Technology management has a significant impact on digital transformation in the banking sector | eng |
dc.type | article | - |
dc.pagination | 1375 - 1388 | - |
dc.peerreviewed | yes | - |
dc.volume | 88 | - |
dc.date.updated | 2023-09-06T11:35:36Z | - |
dc.description.version | info:eu-repo/semantics/publishedVersion | - |
dc.identifier.doi | 10.1016/j.iref.2023.07.040 | - |
dc.subject.fos | Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação | por |
dc.subject.fos | Domínio/Área Científica::Ciências Sociais::Economia e Gestão | por |
iscte.subject.ods | Indústria, inovação e infraestruturas | por |
iscte.identifier.ciencia | https://ciencia.iscte-iul.pt/id/ci-pub-97255 | - |
iscte.alternateIdentifiers.wos | WOS:WOS:001051910500001 | - |
iscte.journal | International Review of Economics and Finance | - |
Aparece nas coleções: | BRU-RI - Artigos em revistas científicas internacionais com arbitragem científica ISTAR-RI - Artigos em revistas científicas internacionais com arbitragem científica |
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article_97255.pdf | 2,49 MB | Adobe PDF | Ver/Abrir |
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